New or prospective salespeople who need basic selling skills, and is suitable for retail, manufacture or service industry enterprises and salespeople.
This self-study VirtualBook deals with each step of the selling cycle, as well as how to handle difficult prospective customers, and understand buyer behaviour and buying signals. It also examines the most recent developments in selling techniques, such as the application of neurolinguistic programming.
Download a PDF with more info about the contents, authors and possible outcome of this course.
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